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Plans, credits and billing

Know when work needs credits, review the charge confirmation and manage your workspace plan through Billing.

Updated October 2, 2026 · Public user guide

Your next steps

  1. Check your allowance

    Open Billing for the selected workspace’s plan, balance and usage. Public Pricing shows current published plans and eligible offers.

  2. Confirm eligible work

    Where a preparation flow shows a credit quote, review it before continuing. A quote or reservation is different from settled usage.

  3. Review the final result

    Use Billing and available Activity details to distinguish settled credits, pending reservations, releases and refunds.

What consumes credits

Credits cover eligible Agent and premium preparation work. The displayed task policy governs the merchant charge; credits are not advertising spend.

  • Ordinary scheduled refreshes and rules checks do not imply a paid AI scan.
  • Regular automatic catalog file generation is shown separately from paid preparation work.
  • Viewing saved Activity is not an additional model charge.
  • Asking the Agent for a new explanation follows the normal Agent billing policy.
  • Pending or unknown settlement should not be presented as a confirmed charge.

Subscriptions and access

Shopify hosts subscription and eligible credit-pack approval. Paid access follows verified billing status, not merely opening a checkout link.

  • Use the current Pricing page and in-app Billing rather than old plan screenshots.
  • Eligible free offers show their exact allowance and expiry in the current offer.
  • Credits, plan capacity, permissions and provider readiness are different requirements.
  • An expired trial or restricted operational access can pause work even when a provider remains connected.
  • See the refund policy or contact Support for a billing issue.

Try with your Agent

Start a useful conversation

Explain the credit status of this activity without treating reservations as separate charges.

Common questions

Do credits pay Google or Meta for ads?

No. Provider advertising spend is separate from AdexPilot’s subscription and credits.

Where is Billing?

Use Billing in the workspace navigation. The canonical workspace address ends in /billing; older settings/billing links remain compatible.

Current settings, permissions and available evidence govern what your workspace can do. Need help? · Text guide for readers and assistants